12 years of convenience retail transformation

Posted in | 23rd October 2026 | By Georgie Williams-Pitt

For over 12 years, RMS has supported Co-op’s nationwide convenience estate, delivering store openings, refurbishments and transformation programmes across the UK.

The partnership brings together project and programme management, retail installation and merchandising, with RMS teams supporting a large-scale rolling programme across urban, suburban and rural locations.

Convenience retail requires fast turnaround, precise planning and the flexibility to work around community-based stores, tight trading windows and condensed store footprints. RMS combines experienced programme management with nationwide resource to help Co-op deliver change quickly, consistently and with minimal disruption to trading.

Nationwide Convenience Transformation

Smaller store footprints, limited storage, high customer footfall and short programme windows create distinct challenges for convenience transformation.

RMS provides end to end project and programme support across Co-op’s rolling programme, adapting resource and scheduling around individual stores while maintaining consistent delivery standards nationwide.

Across the relationship, RMS activity has included:

  • End to end project and programme management
  • New store openings
  • Store refurbishments and transformations
  • Fixture and retail equipment installation
  • Store layout reconfiguration
  • Merchandising and category implementation
  • Planogram implementation
  • Seasonal and promotional resets
  • Live-store transformation support
  • Flexible day and night scheduling
  • Central programme coordination and reporting

Experienced programme management provides oversight across the wider rollout, with installation and merchandising teams deployed around individual store requirements.

This enables RMS to support both individual projects and repeatable transformation at scale across the wider Co-op estate.

Built for the Pace of Convenience Retail

Store openings and refurbishments often need to be delivered within condensed programmes, with limited downtime and close coordination between RMS, Co-op teams and other delivery partners.

RMS’s nationwide resource model enables teams to mobilise across different locations, while experienced project and programme management helps maintain consistency across the wider programme.

This combination of scale, flexibility and retail expertise has supported hundreds of Co-op openings and transformations, helping stores open on time, fully implemented and ready for customers.